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Complaints: If you feel that your rights have been prejudiced, or you have been aggrieved in any way, you have the right to lodge a complaint. A copy of the complaints process is available upon request at the offices of Fundamental Investments (Pty) Ltd. You may additionally contact the complaince officer, Sashika Adsets, on 021 883 8005 or via email
- If you are unsatisfied with the internal process, you may escalate the process to the relevant Ombud (FAIS or Short Term) or if still unsatisfied to the Registrar at the Financial Services Board.
- Compliance: Moonstone Compliance (Pty) Ltd is the FSP’s compliance practice on record and is represented by: Sashika Adsets. Moonstone Compliance can be contacted at (021) 883 8005; Tel: (021) 883 8000; www.moonstone.co.za
Particulars of relevant Ombuds:THE FAIS OMBUD |
P.O Box 74571
Lynnwood Ridge
0040 |
Tel: 012 762 5000 / 012 470 9080
Fax: 012 348 3447 / 012 470 9097 / 086 764 1422 |
Kasteel Park Office Park,
Orange Building, 2nd Floor,
c/o Nossob & Jochemus Street,
Erasmus Kloof,
Pretoria, 0048 |
Email: info@faisombud.co.za
Web Site : www.faisombud.co.za |
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